Compliance

The tax clearance certificate, and why it is never ready when you need it

It is not a form you submit. It is a statement that your tax position is clean — which is why you cannot get one in a hurry.

5 min readBy the PulaGo team

Nearly every time somebody asks us for a tax clearance certificate urgently, the urgency is real and the certificate is the wrong thing to be focused on.

Because a clearance is not a form you fill in and receive. It is BURS stating that your tax affairs are in order — and if they are not, no amount of application speeds that up. The document is a consequence, not a process.

What it proves, and who asks

A tax clearance certificate says your filings are up to date and nothing is owed. Three groups ask for it, and they ask for different reasons:

  • Tenders and public procurement — a supplier registration with the PPRA stands on a current clearance, and individual bids frequently ask again.
  • Licence applications — several licensing processes want to see that the applicant is tax-compliant before granting anything.
  • Banks and corporate customers — usually as part of onboarding a new supplier, alongside your company documents and TIN.

What none of them are asking is whether you have been profitable. The certificate is about compliance, not performance — a company that made nothing last year and filed properly is in a better position here than a profitable one that did not.

Why you cannot get one in a hurry

BURS will not issue a clearance while returns or payments are outstanding. That single rule explains almost every frustrating experience anyone has had with this document.

So the honest sequence, when you are behind, is:

  1. Find out what is actually outstanding, from your BURS position rather than from memory. A statement of account is the useful artefact here.
  2. File the outstanding returns. Filing is separate from paying, and both have to be dealt with.
  3. Settle what is due, or arrange it with BURS.
  4. Then apply for the clearance.

Steps one to three are the job. Step four is paperwork. A quote that only covers step four is quoting for the easy part, and the easy part is not what is standing between you and the certificate.

Allow 5 to 10 working days for the application itself once your position is clean. If it is not clean, the timeline is however long the arrears take, which is a different question entirely.

The expiry problem

This is the one that catches people who are otherwise well organised. A clearance is valid for a period, and it runs out.

The damage is rarely the expiry itself. It is the expiry happening in the middle of somebody else’s process — a supplier registration still being assessed, a licence application in a queue, a tender evaluation. The application was fine when you submitted it and is no longer supported by a valid document, and you hear about it as a query rather than as a reminder.

Two habits fix this permanently:

  • Put the expiry date on the same calendar as your annual return and your licence renewal, with a reminder a month before. It is a recurring obligation wearing the costume of a one-off document.
  • Before submitting anything that depends on a clearance, check how long is left on it. If the answer is weeks rather than months, renew first and submit second.

Getting your first one cheaply

The cheapest moment to obtain a tax clearance is when you register for tax in the first place. PulaGo’s BURS registration is P350 and gets you your TIN with the tax clearance certificate obtained alongside it — a new company has, by definition, nothing outstanding, so this is the one time the certificate is genuinely straightforward.

It is also included in the P1,300 start-your-business bundle, with registration and bank account opening.

A standalone clearance for an existing company is quoted per case, because the work depends entirely on what state your filings are in — and quoting that without looking would be guessing.

What this is really about

Everything on this page reduces to one thing: the certificate is a mirror. It is quick and cheap when your filings are current, and slow and expensive when they are not, and no part of that is about the document.

If you find yourself needing one urgently and dreading the answer, that feeling is the actual information. The fix is upstream — knowing what you file and when — and it makes this document a non-event for the rest of the company’s life.

PulaGo is a private company and is not affiliated with or endorsed by BURS. Requirements, validity periods and processing times are set by BURS and can change; confirm your position with them.

Questions we get asked

What is a tax clearance certificate in Botswana?

It is a certificate from BURS confirming that your tax filings are up to date and nothing is outstanding. Tenders, licence applications and banks ask for it as proof that a business is tax-compliant — it says nothing about whether the business is profitable.

How long does it take to get a tax clearance certificate?

Allow 5 to 10 working days for the application once your tax position is clean. If you have returns or payments outstanding, BURS will not issue one at all, so the real timeline is however long it takes to bring those up to date first.

Why was my tax clearance application refused?

Almost always because something is outstanding — an unfiled return, or tax due and unpaid. BURS will not issue a clearance to a taxpayer in default, so the route forward is to establish exactly what is outstanding from your statement of account and deal with it.

Does a tax clearance certificate expire?

Yes, and that is where most of the trouble comes from. The common failure is a clearance lapsing partway through a supplier registration, licence application or tender evaluation that it was supposed to support. Check how long is left before you submit anything that depends on it.

Want this handled instead?

P750 all in — P380 CIPA plus our P370. Lodged within two working days of your signed documents.

© 2026 PulaGo. Made in Botswana.Your data is processed under the Data Protection Act, 2024.

PulaGo is a private service and is not affiliated with, endorsed by, or connected to the Companies and Intellectual Property Authority (CIPA) or the Government of Botswana. You can register a company directly with CIPA at cipa.co.bw. PulaGo charges a service fee for assisting with and managing the process on your behalf.

    We use cookies to understand how PulaGo is used, improve it, and measure our advertising. You can accept or decline — your registration works either way, and declining means no advertising cookies are set. Your data is processed under the Data Protection Act, 2024.